Returns & Exchanges

At Tate's Bake Shop, we take pride in the quality of our signature thin, crispy cookies and baked goods. If you are not completely satisfied with your purchase, please contact us within 30 days of receipt so we can make it right.

Return Process

• 1.
  Contact Customer Support

  Reach out to our team via email or phone with your order number and details regarding the issue with your treats.

• 2.
  Provide Quality Details

  To help us maintain our high standards, please provide photos of the packaging and product if you received damaged or incorrect items.

• 3.
  Review and Resolution

  Our team will review your request and determine the best solution, which may include a replacement shipment or a full refund to your original payment method.

• 4.
  Confirmation

  Once your resolution is processed, you will receive a confirmation email; please note that due to the perishable nature of our products, physical returns are generally not required.